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TERMS & CONDITIONS
How we govern your use of our website and services.
What ARE TERMS AND CONDITIONS?

Terms and Conditions are a set of rules and guidelines that govern the use of our website and services.

 

They form a legally binding agreement between you and Jensie Consultants, outlining the rights and responsibilities of both parties.

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Everything you should know about our website services.

Introduction

Welcome to Jensie Consultants (Jensie Consultants Limited). These terms and conditions outline the rules and regulations for the use of our website and our business consulting and service providing services. By accessing this website and using our services, you accept these terms and conditions in full.

 

Scope of Services Offered

Jensie Consultants provides a range of business consulting services, including but not limited to financial modelling, product development, launch support, Novaly's Boutique™, and other related services. Detailed descriptions of our services and modules within them can be found on our website.

 

Key Commercial Terms

  • Pricing: All prices for our services are listed on our website or will be provided in a formal proposal and are subject to change. We strive to ensure that all pricing information is accurate, but we reserve the right to correct any pricing errors.

  • Payment Terms: Payments for services must be made in accordance with the terms specified in our invoices or contracts. We accept credit card, debit card, & bank transfer. Full payment is required before the commencement of any service unless otherwise agreed upon in writing.

  • Deliverables: The specific deliverables for each service will be outlined in the service agreement or order confirmation. We will use reasonable efforts to deliver the services within the agreed timeframe.

  • VAT: Most of our prices do not include VAT at this moment in time, but we may apply for VAT once our threshold is reached and will add VAT onto your bill as applicable.

Payment Terms

We use Stripe for processing payments. By using our services, you agree that payment processing services for transactions on Jensie Consultants are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (available at https://stripe.com/terms) and the Stripe Privacy Policy (available at https://stripe.com/privacy). You agree to indemnify Jensie Consultants against any claims arising from the use of Stripe for payment processing.

Rebate Offer

The £500 rebate offer is available for new clients who engage (sign a service agreement and satisfy payment) in a project with Jensie Consultants within 7 business days of their initial consultation.

  • Eligibility:

    • To qualify for the rebate, clients must book a sales call and engage in a project within the specified timeframe.

    • A project is limited to a singular module or collection of modules under Financial Modelling, Launch Support, Product Development, or Novaly's Boutique with a minimum project price of £4,000 - excluding taxes.

    • The rebate is automatically given to all new clients that fill out the registration form.

    • This offer is valid only for new clients and cannot be combined with any other promotions or discounts. Existing clients are not eligible for this offer.

  • Redemption

    • The £500 rebate can only be successfully claimed by signing the service contract within 7 business days of filling out the registration form.​​

    • The rebate is paid as a cash sum at the end of the project, excluding VAT.

    • If the recipient is VAT registered, the £500 rebate offer is considered to already include VAT.

    • If the recipient is not VAT registered, this amount is not subject to VAT.​

  • Limitations

    • The rebate is non-transferable and cannot be exchanged for cash or other services.

    • Exclusions regarding the timeframe will be communicated as and when required. For example, timeframe may be paused if there are delays in contract drafting or payment processing.

    • Jensie Consultants reserves the right to modify or terminate the rebate offer at any time without prior notice.​

  • Disqualification

    • Failure to adhere to the project engagement terms or attempting to exploit the rebate offer in any fraudulent manner will result in disqualification from the rebate program.​

    • Successfully exploiting the rebate offer in any fraudulent manner will result in legal proceedings.

Milestone Payment System and Service Value Cap

  • Milestone Payment System:

    • For services with a value exceeding £2,000, a milestone payment system will be enacted to reduce the risk of refund requests.

    • Payments will be divided into agreed-upon milestones, with specific deliverables and payment amounts defined in the service agreement.

    • Each milestone must be approved and paid for before work on the next milestone commences.

  • Cap on Service Value:

    • The maximum value of services offered to individual consumers is capped at £20,000.

    • To order services exceeding this cap, the consumer must either:

      • Establish a limited company to place the order, or

      • Have an existing company place the order on their behalf and sign the contracts in the company’s name.

Jensie Grant Initiative

The Jensie Grant Initiative is not currently available. We expect it to be launched by Q3 2025. Nothing on our website or in our communications should be considered a promise or relied upon, as the initiative's details can change or be removed entirely.

Equity Share Provision

The equity share provision for financing options on our pricing page is discretionary and may be offered at our sole discretion. If you are offered an equity share arrangement, the following conditions apply:

  • Company Structure:

    • You must be a UK limited company with only two shareholders.

    • The company must have a plan for an IPO, share buyback, or sale to another investor in whole.

  • Equity Share Terms:

    • The minimum equity we take is 5%.

    • The maximum waiver of consulting fees in exchange for equity is at the discretion of the Managing Director.

    • Equity is not vested and will be considered as payment. For example, if you owe £2,000 on a milestone payment, you must provide us with £2,000 in shares before we commence work.

    • The £2,000 in shares must be split 50/50 between preference and ordinary shares to ensure our coverage.

    • The minimum consulting fee required for this equity share arrangement is £30,000.

    • A share buyback agreement must be in place alongside a first right of refusal agreement.

    • We require a board seat, and the company must have all relevant insurances, including Directors & Officers insurance for companies with two or more directors, including us, a valuation of £1m or more, or a balance sheet with net non-current assets higher than £1m, whichever comes first.

  • Costs & Fees:

    • The cost of enacting this provision starts from £4,000. This is required to be paid upfront.

Revenue Share Provision

For revenue share arrangements, the following conditions apply to ensure mutual benefit and security:

  • Eligibility:

    • Revenue share is only available to UK limited companies by shares with an established presence.

    • The company must have a valuation of at least £500,000 and revenue for the past three years at least 15 times the consulting fees being put into the revenue share agreement.

    • The minimum consulting fee required for this revenue share arrangement is £6,000.

    • The projected term for payback must be below 4 years.

  • Security and Guarantees:

    • Fixed charges may be secured on the most liquid company assets.

    • Personal guarantees will be required from the directors, who must also obtain personal guarantee insurance.

    • This is subject to change depending on the service contract.

  • Interest on Revenue Share:

    • We charge interest on the revenue share, dictated by the London base rate plus a percentage as determined in your agreement.

    • This provision is subject to us obtaining FCA approval.

  • Costs & Fees:

    • The cost of enacting this provision starts from £3,000. This is required to be paid upfront.​

Registration of Interest

By submitting a registration of interest in our services, you confirm that you are doing so in good faith with the intention to purchase our services and work with us.

 

If it is found that you have submitted a registration of interest with no genuine intent, and it is deemed to be trolling, you will be liable for any costs incurred as a result. These costs are not limited to processing fees, research costs, internet costs, and other relevant expenses.

Retention of Right to Change Offering

We reserve the right to change or discontinue any of our services at any time without prior notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of services.

Warranties & Responsibility for Services

  • Warranties: We provide our services with reasonable skill and care. However, we do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

  • Responsibility: You are responsible for ensuring that the information you provide is accurate and complete. We are not responsible for any delays or failures in the delivery of services resulting from incorrect or incomplete information provided by you.

Ownership of Intellectual Property

All intellectual property rights in our services, including but not limited to content, design, graphics, and methodologies, are owned by Jensie Consultants Limited or our licensors. You are granted a limited license to use our services for the purposes agreed upon in our service agreement.

Right to Terminate Engagement

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users of our services, us, or third parties, or for any other reason.

Indemnification

You agree to indemnify, defend, and hold harmless Jensie Consultants, its directors, officers, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to lawyer's fees) arising from:

  • Your use of and access to our services.

  • Your violation of any term of these terms and conditions.

  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

Limitation of Liability

To the fullest extent permitted by law, Jensie Consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services.

  • Any unauthorised access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from our services.

  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through our services.

Right to Change and Modify Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such modifications constitutes your acceptance of the new terms and conditions.

Preference of Law and Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of England. Any disputes arising out of or in connection with these terms shall be subject to the following dispute resolution procedures:

  • Mediation: In the event of a dispute, the parties agree to first attempt to resolve the dispute through mediation. The mediation will be conducted by a mediator mutually agreed upon by the parties. The costs of mediation shall be borne by the user/client.

  • Court Jurisdiction: If mediation fails to resolve the dispute, the matter shall be submitted to the exclusive jurisdiction of the courts of England.

  • Legal Fees: Each party shall be responsible for its own legal fees and costs associated with arbitration. If the matter proceeds to litigation, each party shall still be responsible for its own legal fees and costs, regardless of the outcome.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: hello@jensieconsultants.com
Address: Click to view address

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